The Public Administration Casebook by Robert A. Cropf

Author:Robert A. Cropf [Cropf, Robert A.]
Language: eng
Format: epub
Tags: Political Science, Public Affairs & Administration, General
ISBN: 9781317343011
Google: pfUoCgAAQBAJ
Goodreads: 28021457
Publisher: Routledge
Published: 2011-02-28T00:00:00+00:00

MEETING BETWEEN LAURA AND CHRISTINE

Christine was a recent transplant to CVSC. After the agency's long-time executive director retired, Christine was hired by the Board of Directors in hopes that she could turn around the flailing center. Christine possessed a postgraduate educational background of corporate management, communications, and leadership studies along with an eagerness to learn more about the victim services field. Her dedication and strong business background took the agency from the brink of closure to a surviving, if not thriving, service provider in just over a year. She also had learned much about the agency's workings, although the specifics of every CVSC resource were still not clear. She was never afraid to ask a question or to hear a truthful answer.

Christine and Laura had immediately formed a bond over a shared love of politics, sports, and a healthy debate on both. Although Laura was several years younger than Christine, she felt that her boss respected her opinion and she respected Christine's experience.

Laura walked into Christine's office from the common room she shared with the other advocates. She tapped lightly on the door to announce her presence. “What can I do for you?” Christine asked.

“We got a call on the hotline over the weekend from two divorced parents whose son was murdered. Apparently, they are not on the best terms and both want to work with our agency. I would like to get your insight,” Laura explained.

Christine looked puzzled, “Don't we have a policy in place for this? It can't be the first time this has come up.”

“Well, it's not the first time, but it's always been an on-the-fly decision,” Laura admitted.

Christine then asked, “I'm surprised there isn't a plan in place to make these choices. First and foremost, we should not turn either of them away. So, we have to decide the best way to help them both. What are the biggest concerns about having them both with one advocate?”

“Well,” Laura began, “If I take on both cases, I can track their progress simultaneously to make sure they are both being told the same things and to make sure I am aware of the individual problems as they come up.”

“But?” Christine prodded.

“I don't want one parent to find out that I am working with both of them and for that to cause a problem,” Laura said.

“I can see how that could potentially cause problems for the agency. The last thing we or our financial supporters want is to give the impression that we're being dishonest or biased. You could tell them that you are not able to comment on who is or is not a client of the agency and that could cover you if something comes up later. What about you, personally? How does it make you feel to think about working with both parents?”

“The last thing I want is for our agency to make this an even more negative experience for them. Their son was murdered. I want to help them both as much as possible. I

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.